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Shipping Policy

Shipping & Production

We have stock items and Kustom Designs. Production time depends on the type of product you order.

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Production times

These are typical turnaround times before delivery.

2-3 days UV Printing

  • UV printed products

  • Print-ready stock artwork  (no additional design work required).

3-5 days Custom Artwork (for Printing & Embroidery)

  • Photo-to-artwork conversions

  • All embroidery

  • Printed Apparel

  • Design Proof

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Delivery

Shipping costs and times:

All domestic orders are sent via tracked Australia Post.

Service                                                     Cost                                      Estimated delivery

Standard tracked                                   $10.00 flat rate                             5 business days

Orders over $150                                   Free                                                    5 business days

Express upgrade                                    Available at checkout                 1 to 3 business days

International (NZ, US, CA)                 Calculated at checkout             Varies by destination

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Artwork proofs

We will email you a lo-res digital proof for design approval.

  • Production will only commence once you have personally approved the design.

        (Delivery depends on how quickly you approve the design.)​

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Other Stuff:

  • Large orders (10 or more items) may need extra production time. We will keep you updated.

  • Orders ship Monday to Friday only.

  • Peak Seasons: Traditional holiday periods like Christmas, Easter, Mothers Day, and Fathers Day, may require a few extra days to complete production.

  • Delivery delays: Once Australia Post has your item/s, delivery timeframes are their responsibility.

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Need it Yesterday?

Reach out to us and we’ll do our best to meet your target. Let’s work together and create great solutions!

Contact us: sales@kustompixel.com.au

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